New Encompass

Welcome to the Encompass UI Q&A Board! Please select "Add Suggestion" below to submit your questions. Responses will be visible for all. Additionally, you will receive an email, when we respond.

Ability to take pictures of fuel receipts through new ELD app

As we build out new ELD app it would be great to add the capability for drivers to be able to take pictures of their fuel receipts and add them as part of an enhanced ...
Suggested by: Sam White (27 Dec, '21) Upvoted: 13 Dec, '24 Comments: 1
Planned

Ability to see the full list of mobile devices for all companies combined

On the classic version of encompass, I could see all devices associated with my company in one list. Now I have to search branch by branch.
Suggested by: Joe (03 Jan, '24) Upvoted: 18 Jul, '24 Comments: 0
Under consideration

Violation for missing shipment info

within the Encompass ELD app make the shipment info filled mandatory
Suggested by: Bridget B (16 Feb, '23) Upvoted: 13 Dec, '24 Comments: 4
Planned

Unauthorized / unapproved excessive duration driver stop report

Reporting to compile a list of excessive duration stops that fall outside of a company's identified inventory of approved geofence locations. Leverage landmark and ...
Suggested by: Mike (12 May, '22) Upvoted: 18 Jul, '24 Comments: 0
Under consideration

Message multiple drivers at same time

I would like to be able to send a message to more than one driver at a time. Maybe a drop down box in the "To" field with checkboxes next to the driver you wish to ...
Suggested by: Craig Serley (28 Mar, '23) Upvoted: 06 Jan Comments: 1
Under consideration

reports

The following reports are needed in order to file the required paperwork to the states: IFTA tax report, unit mileage report, unit tax report, state & province tax ...
Suggested by: Lanette B (28 Dec, '22) Upvoted: 01 Feb, '24 Comments: 5
Done

Grid Log App for ELD-exempt Drivers

Create a grid log app for drivers who meet the criteria below* so they can record an electronic version of their RODS vs. doing a paper log. ...
Suggested by: Sam White (08 Feb, '22) Upvoted: 06 Jan Comments: 5
Planned

Customize Repair Orders

The description of the New UI on repair orders only lets you select a few options. We should be able to type in a description. Also, the special instructions only ...
Suggested by: Lorraine Benoit (06 Mar, '23) Upvoted: 22 Nov, '24 Comments: 1
Planned

Fuel Tax data entry, Bring back some of Classic's ease of use items

You have to re- enter the work month for every unit. (once you changed it once for the first truck in classic, it kept the new work month for the rest). clicking add ...
Suggested by: Crystal (20 Apr, '23) Upvoted: 06 Dec, '24 Comments: 1
Under consideration

Include option to create own title for a repair in maintenance.

When creating a repair order I would like to have the option under "description" to create my own title for the job instead of only being able to select from the drop ...
Suggested by: Megan Steinberg (25 Apr, '23) Upvoted: 13 Dec, '24 Comments: 2
Planned

Remove or Increase 60 Character Limit for Clearing Unassigned Events

The character limit should be increased to a number greater than 60, as this is not always enough for adding a notation.
Suggested by: Abi (05 Oct, '23) Upvoted: 06 Jan Comments: 3
Under consideration

Ability to switch off auto-connect

Our company's drivers DO NOT drive a specific truck and bounce around between a handful of semis weekly. When logging into the app, most of the time, it attempts to ...
Suggested by: Cody (16 Jun, '23) Upvoted: 06 Jan Comments: 0
Under consideration

Mapping-truck icon face the direction they are going

It would be helpful if the truck icons in the mapping would face the direction they are going
Suggested by: Darin Wendt (17 May, '22) Upvoted: 11 Oct, '23 Comments: 2
Done Mapping

Unit Maintenance App for Mechanics

A unit maintenance app for mechanics who admins don't want to have access to the Encompass website. They would like to enter in part numbers, costs, repair orders, etc...
Suggested by: Carolyn Caldwell (24 Aug, '23) Upvoted: 27 Aug, '24 Comments: 1
Under consideration

Save Login Credentials

Can you add a feature to save my user name and password to speed up the login process?
Suggested by: Brady Brodsho (17 May, '22) Upvoted: 09 Aug, '24 Comments: 0
Not planned

Add Accident and Incident Reporting capability to driver app

Enable drivers to record their own accidents on their smart devices using the same guided process that's in Encompass. This could be a scaled down version (minus OSHA ...
Suggested by: Sam White (06 May, '22) Upvoted: 06 Jan Comments: 1
Planned

Add odometer reading to the IRP Mileage Report

It would be helpful to include the unit beginning and ending odometer within the IRP Mileage Report. This function is also available in the Trip Information Report. ...
Suggested by: Chris (22 Feb, '22) Upvoted: 27 Feb, '24 Comments: 1
Not planned

PM Status Report

PM Status Report. Several customers use this daily to give to night shift to complete preventative maintenance.
Suggested by: Kelli Jellots Diamond (28 Feb, '23) Upvoted: 07 May, '24 Comments: 1
Under consideration

Idle Time report

I used to be able to pull a report through the Classic version that would show me the idle amounts. This helps me keep track of excessive engine idle time on our trucks.
Suggested by: Kelley Zeitoune (01 Apr, '24) Upvoted: 18 Jul, '24 Comments: 0
Under consideration

Add Arizona Time Zone- NO DST

Please add an Arizona time zone with no daylight savings time. We have to continually change our divers back & forth between MST & PST to make the time accurate ...
Suggested by: Scott Graceffa (27 Nov, '23) Upvoted: 06 Jan Comments: 0
Under consideration

PM Overdue report

needs to have the PM Overdue report in the new encompass, admin is having to contact support to get this report every month
Suggested by: Jorge Rivera (05 Jun, '23) Upvoted: 30 Aug, '24 Comments: 0
Under consideration

under adding a repair order under the description needs to be able to type anything i want

please fix this is out record of repairs and your list that have to pick from is not cutting it please fix like old keller that allow my own description of work ...
Suggested by: aaron (28 Nov, '23) Upvoted: 22 Nov, '24 Comments: 1
Planned

agriculture exempt toggle

Owner/operating wanting a toggle switch for ag exemption instead of pc
Suggested by: Darnell M Beck (24 Oct, '23) Upvoted: 22 Nov, '24 Comments: 0
Under consideration

DataSense and Encompass Integration

Are we planning to have Encompass and DataSense talk to each other? This would be extremely helpful for our customers; otherwise they have to enter driver information ...
Suggested by: Barbara Klocko (04 Oct, '23) Upvoted: 21 Nov, '24 Comments: 0
Under consideration

MCS-150 alert to update in CSA Tab?

have an alert to manage the MCS-150 update and a report for VMT
Suggested by: Lisa Steuck (28 Apr, '22) Upvoted: 30 Aug, '24 Comments: 0
Under consideration

Fillable format for the forms

Forms are only printable right now, cant fill anything out. Want to be able to fill them out from the computer.
Suggested by: Patsy (04 Jan, '23) Upvoted: 15 Aug, '24 Comments: 1
Under consideration

IRP MILES

I need to be able to run IRP miles for certain units for certain dates.
Suggested by: Taylor Hoover (03 Nov, '22) Upvoted: 06 Nov, '24 Comments: 1
Under consideration

Store multiple hire and term dates under drivers/employee file in Driver Qualification employee file

in Driver Qualification employee file it would be great to be able to store multiple hire dates and termination dates. The reason I would like this is when doing DOT ...
Suggested by: Cindy Adams (23 May, '22) Upvoted: 12 Dec, '24 Comments: 1
Not planned

Time In/Out Report

A lot of customers use the Time In/Out Report - we could use this in the New UI
Suggested by: Kelli Jellots Diamond (23 Feb, '23) Upvoted: 27 Feb, '24 Comments: 0
Under consideration

System automatically pulls picture from driver's license and add as Employee file picture

Applicant submits driver's license as part of driver application process. If they are then hired, the driver photo gets uploaded to the Employee File automatically. ...
Suggested by: Sam White (26 Jan, '22) Upvoted: 09 May, '24 Comments: 0
Not planned

Remove Live Map from Dashboard

I don't have the need for the Live Map. Please give the option to remove.
Suggested by: Kevin (13 Mar, '23) Upvoted: 11 Dec, '23 Comments: 2
Planned Mapping

Expiration Report

Fix expiration report to work as it did in classic encompass with customizable features.
Suggested by: Kelli O'Hara (30 Aug, '22) Upvoted: 14 Jan Comments: 1
Under consideration

Remind or Require Pre & Post Trip Inspections

When Drivers go to drive, require or remind them to do a pre test and likewise when they are done driving to require or remind drivers to do a post trip inspection. ...
Suggested by: Kathi Johnston (11 Jun, '24) Upvoted: 12 Dec, '24 Comments: 0
Under consideration

Warning Sound

Adding a warning sound to ELD at 45 minutes, 30 minutes, and 15 minutes prior to hitting a violation.
Suggested by: David Wayne Moore (16 May, '24) Upvoted: 08 Jan Comments: 0
Under consideration

Expiration Report

Need to be able to expand the range out further then 60 days. The old system lets you put in the parameters. I schedule all physicals for the drivers and have to do ...
Suggested by: Chris Groce (19 Jan, '23) Upvoted: 15 Aug, '24 Comments: 0
Under consideration

Reports and Forms option to Export to RTF

Reports and Forms does not have an option to Export to RTF in the new UI. Request to have this option
Suggested by: Ysela M D'Ambrosio (13 Jun, '22) Upvoted: 07 Feb, '23 Comments: 2
Under consideration

Expiraiton Notices-Email sent directly to employee by system

since emails are listed, the system should be able to create emails and save a bunch of clicking. With 400+ drivers it would be a time saver
Suggested by: Bridget B (13 Feb, '23) Upvoted: 14 Jan Comments: 1
Under consideration

Allow split shift/sleeper birth as a designated status

In the New Status area I would like to see an additional button for split shift or split sleeperbirth. I normally just got to sleeperbirth if I stop in the middle of ...
Suggested by: Brandon Stroyan (07 Feb, '24) Upvoted: 14 Nov, '24 Comments: 0
Under consideration ELD

Biometric App Login

It would be helpful if drivers could enable biometric login features on the mobile app if they choose to have it enabled on their device, such as facial recognition ...
Suggested by: Abi (19 Oct, '23) Upvoted: 18 Nov, '24 Comments: 0
Not planned

Option to use old Encompass

Please let us have the option of using the old Encompass for exempt logs till the new system is up and running smoothly as many options are still not available on the ...
Suggested by: Elizabeth (28 Sep, '23) Upvoted: 03 Apr, '24 Comments: 0
Under consideration

Ability to delete and edit logs for exempt logs.

Most of our drivers use paper logs and making mistakes when inputting them in the system happens. We need to be able to edit them. The edit currently leaves the ...
Suggested by: Elizabeth (28 Sep, '23) Upvoted: 27 Feb, '24 Comments: 0
Under consideration

Remove 120 character limit in repair order detail

Currently the special/service instruction box has a 120 character limit. This is not enough
Suggested by: Nate (21 Feb, '23) Upvoted: 28 Jun, '24 Comments: 0
Under consideration

ABILITY TO ADD FUEL RECEIPT

Would like the ability to add fuel receipts in the DVIR app
Suggested by: SANDRA SMITH (26 May, '22) Upvoted: 27 Oct, '23 Comments: 0
Under consideration

E-Learning course attempted but not a passing score

would like to see that the driver attempted to take course but failed below the passing score. right now we can only see a score if its passing
Suggested by: Darin Wendt (09 May, '22) Upvoted: 30 Oct, '23 Comments: 0
Planned

Show Course Information on Driver Training Files

When viewing training info in a driver's file, it would be helpful if there was a way to expand the checklist items' information to show which course(s) have been ...
Suggested by: Abi (31 Jul, '23) Upvoted: 14 Jan Comments: 2
Under consideration

DVIR NOTES

Can we add a notes place in the DVIR so our techs can leave notes to the driver?
Suggested by: Rocky Almon (09 Feb, '23) Upvoted: 04 Jun, '24 Comments: 2
Done

Description of work

As in the old encompass, under description can a blank tab be added to customize scope of work.
Suggested by: Phillip Driggers (07 Aug, '23) Upvoted: 28 Jun, '24 Comments: 1
Under consideration

Skill Performance Evaluation (391.49) enhancement idea

Admin had notification of 1 diver with DQ file incomplete in new ui, was not sure what was out of date. I was unable to find what needed to be updated until I logged ...
Suggested by: Kurt Schmidt (27 Mar, '23) Upvoted: 27 Aug, '24 Comments: 1
Under consideration

Ability to track costs of tires

I would love the ability to track the cost of the tires through the tire database. That way when entering a tire onto a vehicle in a repair order, there is the option ...
Suggested by: Matthew C. (06 Mar, '23) Upvoted: 07 May, '24 Comments: 1
Under consideration

MAKE SURE ALL IS WORKING CORRECTLY BEFORE YOU FORCE CUSTOMERS INTO THE NEW SYSTEM

Would of been nice if all was checked and made sure it was working before taking alway the Classis Encompass. I cannot even see when my A and B services were last ...
Suggested by: Barbara Kouba (23 Feb, '23) Upvoted: 06 Dec, '23 Comments: 1
Done