New Encompass

Welcome to the Encompass UI Q&A Board! Please select "Add Suggestion" below to submit your questions. Responses will be visible for all. Additionally, you will receive an email, when we respond.

Ability to take pictures of fuel receipts through new ELD app

As we build out new ELD app it would be great to add the capability for drivers to be able to take pictures of their fuel receipts and add them as part of an enhanced ...
Suggested by: Sam White (27 Dec, '21) Upvoted: 26 Mar Comments: 1
Planned

Ability to see the full list of mobile devices for all companies combined

On the classic version of encompass, I could see all devices associated with my company in one list. Now I have to search branch by branch.
Suggested by: Joe (03 Jan) Upvoted: 13 Apr Comments: 0
Under consideration

Unauthorized / unapproved excessive duration driver stop report

Reporting to compile a list of excessive duration stops that fall outside of a company's identified inventory of approved geofence locations. Leverage landmark and ...
Suggested by: Mike (12 May, '22) Upvoted: 27 Feb Comments: 0
Under consideration

reports

The following reports are needed in order to file the required paperwork to the states: IFTA tax report, unit mileage report, unit tax report, state & province tax ...
Suggested by: Lanette B (28 Dec, '22) Upvoted: 01 Feb Comments: 5
Done

Violation for missing shipment info

within the Encompass ELD app make the shipment info filled mandatory
Suggested by: Bridget B (16 Feb, '23) Upvoted: 09 Apr Comments: 3
Planned

Grid Log App for ELD-exempt Drivers

Create a grid log app for drivers who meet the criteria below* so they can record an electronic version of their RODS vs. doing a paper log. ...
Suggested by: Sam White (08 Feb, '22) Upvoted: 12 Feb Comments: 5
Under consideration

Message multiple drivers at same time

I would like to be able to send a message to more than one driver at a time. Maybe a drop down box in the "To" field with checkboxes next to the driver you wish to ...
Suggested by: Craig Serley (28 Mar, '23) Upvoted: 09 Apr Comments: 1
Under consideration

Ability to switch off auto-connect

Our company's drivers DO NOT drive a specific truck and bounce around between a handful of semis weekly. When logging into the app, most of the time, it attempts to ...
Suggested by: Cody (16 Jun, '23) Upvoted: 27 Oct, '23 Comments: 0
Under consideration

Mapping-truck icon face the direction they are going

It would be helpful if the truck icons in the mapping would face the direction they are going
Suggested by: Darin Wendt (17 May, '22) Upvoted: 11 Oct, '23 Comments: 2
Done Mapping

Fuel Tax data entry, Bring back some of Classic's ease of use items

You have to re- enter the work month for every unit. (once you changed it once for the first truck in classic, it kept the new work month for the rest). clicking add ...
Suggested by: Crystal (20 Apr, '23) Upvoted: 28 Mar Comments: 0
Under consideration

Customize Repair Orders

The description of the New UI on repair orders only lets you select a few options. We should be able to type in a description. Also, the special instructions only ...
Suggested by: Lorraine Benoit (06 Mar, '23) Upvoted: 15 Apr Comments: 0
Under consideration

Add odometer reading to the IRP Mileage Report

It would be helpful to include the unit beginning and ending odometer within the IRP Mileage Report. This function is also available in the Trip Information Report. ...
Suggested by: Chris (22 Feb, '22) Upvoted: 27 Feb Comments: 1
Not planned

Save Login Credentials

Can you add a feature to save my user name and password to speed up the login process?
Suggested by: Brady Brodsho (17 May, '22) Upvoted: 31 Oct, '23 Comments: 0
Not planned

Include option to create own title for a repair in maintenance.

When creating a repair order I would like to have the option under "description" to create my own title for the job instead of only being able to select from the drop ...
Suggested by: Megan Steinberg (25 Apr, '23) Upvoted: 28 Mar Comments: 2
Under consideration

PM Status Report

PM Status Report. Several customers use this daily to give to night shift to complete preventative maintenance.
Suggested by: Kelli Jellots Diamond (28 Feb, '23) Upvoted: 28 Mar Comments: 1
Under consideration

Add Arizona Time Zone- NO DST

Please add an Arizona time zone with no daylight savings time. We have to continually change our divers back & forth between MST & PST to make the time accurate ...
Suggested by: Scott Graceffa (27 Nov, '23) Upvoted: 03 Apr Comments: 0
Under consideration

Unit Maintenance App for Mechanics

A unit maintenance app for mechanics who admins don't want to have access to the Encompass website. They would like to enter in part numbers, costs, repair orders, etc...
Suggested by: Carolyn Caldwell (24 Aug, '23) Upvoted: yesterday Comments: 1
Under consideration

Add Accident and Incident Reporting capability to driver app

Enable drivers to record their own accidents on their smart devices using the same guided process that's in Encompass. This could be a scaled down version (minus OSHA ...
Suggested by: Sam White (06 May, '22) Upvoted: 25 Jul, '23 Comments: 1
Planned

Remove or Increase 60 Character Limit for Clearing Unassigned Events

The character limit should be increased to a number greater than 60, as this is not always enough for adding a notation.
Suggested by: Abi (05 Oct, '23) Upvoted: 09 Apr Comments: 2
Under consideration

PM Overdue report

needs to have the PM Overdue report in the new encompass, admin is having to contact support to get this report every month
Suggested by: Jorge Rivera (05 Jun, '23) Upvoted: 28 Mar Comments: 0
Under consideration

Time In/Out Report

A lot of customers use the Time In/Out Report - we could use this in the New UI
Suggested by: Kelli Jellots Diamond (23 Feb, '23) Upvoted: 27 Feb Comments: 0
Under consideration

Remove Live Map from Dashboard

I don't have the need for the Live Map. Please give the option to remove.
Suggested by: Kevin (13 Mar, '23) Upvoted: 11 Dec, '23 Comments: 2
Planned Mapping

IRP MILES

I need to be able to run IRP miles for certain units for certain dates.
Suggested by: Taylor Hoover (03 Nov, '22) Upvoted: 27 Feb Comments: 1
Under consideration

MCS-150 alert to update in CSA Tab?

have an alert to manage the MCS-150 update and a report for VMT
Suggested by: Lisa Steuck (28 Apr, '22) Upvoted: 15 Mar, '23 Comments: 0
Under consideration

Reports and Forms option to Export to RTF

Reports and Forms does not have an option to Export to RTF in the new UI. Request to have this option
Suggested by: Ysela M D'Ambrosio (13 Jun, '22) Upvoted: 07 Feb, '23 Comments: 2
Under consideration

Fillable format for the forms

Forms are only printable right now, cant fill anything out. Want to be able to fill them out from the computer.
Suggested by: Patsy (04 Jan, '23) Upvoted: 09 Apr Comments: 1
Under consideration

DataSense and Encompass Integration

Are we planning to have Encompass and DataSense talk to each other? This would be extremely helpful for our customers; otherwise they have to enter driver information ...
Suggested by: Barbara Klocko (04 Oct, '23) Upvoted: 10 Apr Comments: 0
Under consideration

Option to use old Encompass

Please let us have the option of using the old Encompass for exempt logs till the new system is up and running smoothly as many options are still not available on the ...
Suggested by: Elizabeth (28 Sep, '23) Upvoted: 03 Apr Comments: 0
Under consideration

Ability to delete and edit logs for exempt logs.

Most of our drivers use paper logs and making mistakes when inputting them in the system happens. We need to be able to edit them. The edit currently leaves the ...
Suggested by: Elizabeth (28 Sep, '23) Upvoted: 27 Feb Comments: 0
Under consideration

Expiration Report

Need to be able to expand the range out further then 60 days. The old system lets you put in the parameters. I schedule all physicals for the drivers and have to do ...
Suggested by: Chris Groce (19 Jan, '23) Upvoted: 29 Dec, '23 Comments: 0
Under consideration

ABILITY TO ADD FUEL RECEIPT

Would like the ability to add fuel receipts in the DVIR app
Suggested by: SANDRA SMITH (26 May, '22) Upvoted: 27 Oct, '23 Comments: 0
Under consideration

E-Learning course attempted but not a passing score

would like to see that the driver attempted to take course but failed below the passing score. right now we can only see a score if its passing
Suggested by: Darin Wendt (09 May, '22) Upvoted: 30 Oct, '23 Comments: 0
Planned

System automatically pulls picture from driver's license and add as Employee file picture

Applicant submits driver's license as part of driver application process. If they are then hired, the driver photo gets uploaded to the Employee File automatically. ...
Suggested by: Sam White (26 Jan, '22) Upvoted: 27 Oct, '23 Comments: 0
Not planned

MAKE SURE ALL IS WORKING CORRECTLY BEFORE YOU FORCE CUSTOMERS INTO THE NEW SYSTEM

Would of been nice if all was checked and made sure it was working before taking alway the Classis Encompass. I cannot even see when my A and B services were last ...
Suggested by: Barbara Kouba (23 Feb, '23) Upvoted: 06 Dec, '23 Comments: 1
Done

Store multiple hire and term dates under drivers/employee file in Driver Qualification employee file

in Driver Qualification employee file it would be great to be able to store multiple hire dates and termination dates. The reason I would like this is when doing DOT ...
Suggested by: Cindy Adams (23 May, '22) Upvoted: 18 Dec, '23 Comments: 1
Not planned

under adding a repair order under the description needs to be able to type anything i want

please fix this is out record of repairs and your list that have to pick from is not cutting it please fix like old keller that allow my own description of work ...
Suggested by: aaron (28 Nov, '23) Upvoted: yesterday Comments: 0
Under consideration

Biometric App Login

It would be helpful if drivers could enable biometric login features on the mobile app if they choose to have it enabled on their device, such as facial recognition ...
Suggested by: Abi (19 Oct, '23) Upvoted: 17 Jan Comments: 0
Not planned

Ability to Mark New Repair Orders as Completed When Initially Adding Them with Details

Ability to toggle "Repair Order Completed" on when adding a new R/O and still be able to add details without having to click back and forth. OR Adding a similar ...
Suggested by: Abi (06 Jun, '23) Upvoted: 09 Apr Comments: 0
Under consideration

Remove 120 character limit in repair order detail

Currently the special/service instruction box has a 120 character limit. This is not enough
Suggested by: Nate (21 Feb, '23) Upvoted: 27 Oct, '23 Comments: 0
Under consideration

DVIR NOTES

Can we add a notes place in the DVIR so our techs can leave notes to the driver?
Suggested by: Rocky Almon (09 Feb, '23) Upvoted: 18 Dec, '23 Comments: 2
Done

Option to Default Dashboard Maps to a Specific Place

It would be helpful if Encompass users had the ability to choose where their dashboard map is focused initially. For example, an Encompass user's entire fleet ...
Suggested by: Abi (24 Aug, '23) Upvoted: 25 Oct, '23 Comments: 1
Under consideration

Ability to track costs of tires

I would love the ability to track the cost of the tires through the tire database. That way when entering a tire onto a vehicle in a repair order, there is the option ...
Suggested by: Matthew C. (06 Mar, '23) Upvoted: 23 Jan Comments: 1
Under consideration

all driver messaging

I can no longer send out a mass message to my drivers, instead I have to send out "52" SEPERATE MESSAGES. Why would you take something like that away. Also, I can no ...
Suggested by: Barbara Kouba (23 Feb, '23) Upvoted: 25 Mar Comments: 1
Under consideration

Expiraiton Notices-Email sent directly to employee by system

since emails are listed, the system should be able to create emails and save a bunch of clicking. With 400+ drivers it would be a time saver
Suggested by: Bridget B (13 Feb, '23) Upvoted: 18 Oct, '23 Comments: 1
Under consideration

Unit hours on DVIR

Add a spot for the unit hours on the pre and post trip section next to the odometer so it’s easier to track hours this making it easier to schedule services
Suggested by: Aaron (09 Feb, '23) Upvoted: 03 Apr Comments: 1
Under consideration

Expiration Report

Fix expiration report to work as it did in classic encompass with customizable features.
Suggested by: Kelli O'Hara (30 Aug, '22) Upvoted: 27 Nov, '23 Comments: 1
Under consideration

Messaging system

Bring back the option to send my entire fleet a mass message. Can not fathom why this was taken away.
Suggested by: Travis (06 Nov, '23) Upvoted: 05 Feb Comments: 0
Under consideration

Unnecessary pop-ups when first logging into the app

Wants you to connect to an ELD when you first open the app, when you are first going on on-duty for the day. Drivers don't necessarily know what truck they will be ...
Suggested by: Renee (27 Oct, '23) Upvoted: 30 Oct, '23 Comments: 0
Under consideration

Employee/driver ID

Please if possible do not allow for duplication driver/employee codes, this causes issues in the long run.
Suggested by: Stacey S (15 Jun, '23) Upvoted: 30 Oct, '23 Comments: 0
Under consideration

Add Medical Certification Expiration date to Driver Qualification Tab

Add the expiration date as a default or an optional field to choose.
Suggested by: Kelli (25 Apr, '23) Upvoted: 22 Mar Comments: 0
Planned